IT support that picks up on the first ring.
Internet Surge is a full-stack IT firm in Colorado Springs. One monthly arrangement covers the help desk, cybersecurity, Microsoft 365 and the hardware itself, month to month, with no contracts. When something breaks, you reach the person who built your system.
Already a client? Open a ticket in Teams or see client help.
The hardware
is on us.
IT as a Service means one monthly arrangement covers everything tech in your building: the computers, the screens, the network, the security stack and the people who keep it all running. Something slow or old is simply replaced. No capital outlay, no trip fees, no contracts.
Included, every month
- Desktops and laptops, configured before they arrive
- Monitors, keyboards, mice and docks
- UniFi Wi-Fi, switching and firewall
- Cabling and the rack
- The full security stack on every device
- A help desk that picks up
- Microsoft 365 setup and administration
- On-site visits, with no trip fees
Everything tech in your building, handled.
One point of contact for all of it. Most clients start with one piece and end up with the whole set, because it’s easier when one company owns the outcome.
IT as a ServiceHelp desk, security, network, Microsoft 365 and the hardware, one arrangement
The whole stack, hardware included, for one monthly figure sized to your headcount. Computers, monitors, network equipment and cabling arrive configured and are replaced when it’s time. The invoice lists each month’s on-site and remote work, so you always know what you paid for.
What’s includedManaged IT plansHelp desk, monitoring, Microsoft 365, backups, devices
For teams that already own their equipment: a help desk that answers, patching and monitoring that runs quietly, Microsoft 365 licensing and administration, device setup and management, and backups you can actually restore from. Sized to your team, month to month.
The three plansCybersecurityDetection and response, passwords, mobile defense, email security
The same layered stack we run on our own machines: AI threat detection and managed response on every endpoint, a password manager for the whole team, mobile threat defense for phones and tablets, multi-factor sign-in everywhere, email security that catches what spam filters miss, and a monthly report written in plain English.
How the security stack worksUniFi networks, Wi-Fi & camerasDesign, cabling, installation, cameras, access, cellular boosters
We design and install Ubiquiti UniFi networks: wired and wireless, cameras, door access, cellular boosters and the cabling behind the walls. Offices, warehouses, multi-site operations and large homes. One dashboard for everything, and no licensing fees for the gear you own.
UniFi projectsAI for your businessAn assistant in your Teams channel, Copilot, guardrails, AI-era security
AI that answers your team’s quick questions first and hands the rest to a person. We set up the AI inside the tools you already pay for, write the rules for what data goes where, and train your staff to spot the phishing and voice clones that AI now makes easy.
AI, put to workCloud & Microsoft 365Migrations, Intune and Apple device management, VPN, phones
Moves to Microsoft 365 without losing a day of email. Device management through Microsoft Intune and Apple Business Manager, so a new laptop sets itself up out of the box. VPN on every device, and business phone systems that behave on your network.
Cloud and Microsoft 365Six layers between your business and a bad day.
Most breaches start with a person, not a firewall. So the stack covers people and devices, not just the network edge, with AI threat detection running through all of it and people watching around the clock. It’s the same set of tools on our own machines, with a monthly report you can read.
- EndpointsAI threat detection and managed response on every computer, confirmed by a 24/7 security operations center.Huntress
- IdentityMulti-factor sign-in everywhere it’s supported and a password manager for the whole team.Keeper
- EmailAI-driven email security that catches phishing, payment fraud and account takeover before they reach the inbox.Check Point Harmony Email
- Phones and tabletsMobile threat defense for the devices that leave the building every day.Lookout
- DevicesEncryption, imaging and remote wipe. A lost laptop is an inconvenience, not a breach.Microsoft Intune, Apple Business Manager, VPN
- NetworkCameras, guests and payment systems on their own segments, away from your business data.Ubiquiti UniFi
Why clients stay.
No contracts. Month to month.
We don’t lock anyone in. If we stop earning the business, you can leave at the end of the month. Our clients stay for years anyway, which is the only kind of loyalty worth having.
Invoices that explain themselves.
One line for the plan, based on your headcount. Then every on-site visit and remote fix from that month, listed out. Nothing billed by surprise, nothing padded, and a cybersecurity report alongside it.
You talk to the person who built it.
No call center, no tiers. The founder answers the phone and knows your network because he installed it. Most issues are fixed in minutes, and when something needs hands on site, we show up.
AI that answers first, and knows when to hand off.
Managed clients get an AI assistant in their Internet Surge Teams channel for the quick questions, with a person one message away. We also set up the AI inside the tools you already pay for, with guardrails so your data stays yours.
Example conversation
Printer by reception says offline again. Everyone’s stuck.
Let’s try the quick fix first: hold the power button on the side for ten seconds and let it restart. I’ve opened a ticket so Shane can look at why it keeps dropping.
Back up. Thank you!
Good. I’ll leave the ticket open so it gets fixed for good, not just for today.
Small on purpose.
Internet Surge is a Colorado Springs company built around one idea: businesses deserve enterprise-grade technology and a real person who picks up. We stay lean so you get the owner, not an account manager.
- 20+
- years in IT, from complex software rollouts to network builds
- 100+
- projects delivered for businesses, estates and multi-site operations
- 6%
- of every sale donated to special-needs foundations
- 0
- long-term contracts. Everything is month to month
Notes from the field.
Plain-English writing on security, productivity and the technology decisions small businesses actually face.
Talk to a person today.
Call and a person picks up. Or send a note and we’ll call you back, usually the same business day.
(720) 303-1665- Text the same numberA quick question, or a photo of the problem.
- consulting@internetsurge.aiNew business and quotes
- Open a ticket in TeamsCurrent clients. Fastest way to get something fixed.
- Schedule a callThirty minutes, at a time that suits you. A conversation, not a pitch.
- 7222 Commerce Center Drive, Ste 220
Colorado Springs, CO 80919Monday to Friday, 9am to 5pm Mountain. After-hours response for managed clients.